Setting Up E-mail In Microsoft Office Outlook 2003
Step 1. In Microsoft Office Outlook 2003, click on Tools at the top of the screen. Then select Email Accounts. (If this option isn't available, you may need to expand the menu list by clicking the little downward arrows at the bottom.)
Step 2. An Email Accounts box will appear. Select the 'Add new e-mail account' option and click Next.
Step 3. Select POP3 and click Next.
Step 4. Now a window appears asking for all your email account details. The image below shows these fields filled in, with examples of the kind of information you will be entering. When your account is set up by WNW Design, we will provide all this information.
Your Name: What you write in here will appear in the 'From' field when other people receive your email. So you may wish to put your name if this is a private email address, or your company name if this is a company-wide email address.
E-mail Address: Enter the email address you are setting up.
Server Information: Your incoming mail server and outgoing mail server will both be the same, unless we have instructed you otherwise. These will normally take the format of mail. and then your domain name. We will provide you the correct information to input here, just check the details we gave you.
User Name and Password: We will provide you these details, please record them somewhere for future reference (you may need to set up this email account again if your computer breaks or you want it set up on a different computer).
As in the image above, you need to tick the 'Remember password' box, and leave the other box unticked.
Do not click on Test Account Settings or More Settings.
Now click Next.
Step 5. You have completed your account setup, and you will see the box below. Click Finish.
Step 6. To test your account email, click Send/Receive at the top of your screen. This will check for emails.
With new email accounts, you will normally receive a test email from one of the WNW Design team. It's a good idea to try and reply to this email. If you can receive and send emails without any errors, your account is set up correctly and you are ready to go.
Troubleshooting
If you encounter an error when trying to send or receive emails, the first thing you can do is check that you have entered all your email account details correctly.
In order to do this:
Step 1. Click on Tools in the top menu, and then select Email Accounts.
Step 2. Select 'View of change existing e-mail accounts' and click Next.
Step 3. You will see a box with all your email accounts listed on the left. Select the email account you have just set up and click the 'Change' button on the right.
Step 4. You will see a box displaying all your account information, like this:
Please just check all the details to make sure they are correct. If you don't see anything evidently wrong, try re-entering the password. Click Next. This will take you back to the box listing your accounts. Click Finish. Now try the Send/Receive button again to check if you can now successfully receive and send email.
If you still encounter an error or problem, please phone WNW Design and we will do what we can to help.
